Privacy Policy

This privacy policy is designed to provide comprehensive information for individuals concerned about the use of their 'Personally Identifiable Information' (PII) online. PII refers to any data that, on its own or combined with other information, can identify, contact, or locate an individual, as defined by US privacy law and information security standards.

We encourage you to read this privacy policy carefully to gain a clear understanding of how we collect, use, protect, and handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect?

When you visit our app, we may ask you to provide certain personal details such as your name, email address, phone number, or other relevant information to enhance your user experience, especially when you register or place an order on our app.

When do we collect information?

We collect information from you when you register on our app, fill out a form, or enter relevant data on our app.

Access to Contact List:

Additionally, we request access to your contact list as an integral part of our app's design. Our platform is specifically engineered to facilitate seamless event sharing among participants, including your family and friends. By accessing your contact list, we enable you to effortlessly invite those individuals to events you're attending. They will receive invitations and can choose to accept the request and join the event, or simply disregard it if they prefer not to attend.

This feature enhances the social aspect of the app, allowing you to effortlessly connect with your contacts and share memorable experiences. Please be assured that your contact list will be used solely for the purpose of event invitations, and no unauthorized or unrelated actions will be taken with your contact information.

We prioritize the security and privacy of your data, and our access to your contact list is exclusively intended to enrich your event-sharing experience. Should you have any concerns or questions about this aspect of our app, please feel free to reach out to our support team. Your satisfaction and comfort are our top priorities, and we are committed to delivering a positive and enjoyable user experience.

Why do we need access to your gallery for using Images and Videos?

We understand that you might have concerns about granting access to your gallery for images and videos. Allow us to clarify the reasons for this request and assure you of our commitment to your privacy and security.

Our purpose for accessing your gallery is to enrich your experience on our platform. By capturing images and videos, we enable you to personalize your profile with a unique and appealing profile picture. Moreover, these media files are used to create engaging posts and event updates, enhancing the overall social experience within our application.

In particular, images are essential for profile pictures and event-related posts, while videos add an extra level of engagement when sharing event highlights. Furthermore, the option to share videos within user groups fosters a stronger sense of community and allows you to connect with like-minded individuals who share your interests.

Please rest assured that we take your privacy seriously. Your media files will be handled with the utmost care and stored securely. We will not use your images or videos for any purposes other than those explicitly stated in this message.

Do we use 'cookies'?

Our app does not use cookies for tracking purposes. However, you can choose to have your computer notify you whenever a cookie is being sent or disable all cookies through your browser settings. Please refer to your browser's Help Menu for instructions on how to modify your cookie preferences. While disabling cookies may affect some features that enhance your app experience, you will still be able to place orders.

How do we use your information?

We utilize the information we collect from you for various purposes, including but not limited to:

1. Administering contests, promotions, surveys, or other app features.
2. Requesting ratings and reviews of our services or products.
3. Sending newsletters or marketing communications.
4. Improving our app features and user experience.

How do we protect your information?

We prioritize the security of your personal information. To ensure this, we employ various security measures, including:

1. Regular scanning of our website for security vulnerabilities and weaknesses.
2. Utilizing regular Malware Scanning.
3. Storing your personal information behind secure networks with limited access to authorized personnel.
4. Encrypting sensitive/credit information using Secure Socket Layer (SSL) technology.
5. Implementing various security protocols during data submission and access to maintain the safety of your personal information.
6. Processing all transactions through a gateway provider and not storing or processing them on our servers.

Third-party disclosure:

We do not sell, trade, or transfer your Personally Identifiable Information to external parties unless we provide you with advance notice. We may share your information with website hosting partners and other parties involved in operating our website, conducting business, or serving our users. These parties are bound to keep your information confidential. We may also release information if required by law, to enforce our site policies, or protect the rights, property, or safety of ourselves and others.

Non-personally identifiable visitor information:

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links:

Occasionally, we may include or provide third-party products or services on our website at our discretion. These third-party apps have their own separate and independent privacy policies. Therefore, we bear no responsibility or liability for the content and activities of these linked apps.

Protecting Integrity and Welcoming Feedback:

As a company, we are committed to safeguarding the integrity of our app. We value user feedback and encourage you to share any thoughts or concerns you may have regarding the third-party apps we offer.

Google Adwords:

Regarding advertising requirements, we adhere to Google's Advertising Principles, which aim to ensure a positive user experience. You can find more information about these principles at the following link: Google Adwords Policy

Please note that while Google AdSense is not currently enabled on our app, we may consider doing so in the future.

California Online Privacy Protection Act (CalOPPA):

CalOPPA, the pioneering state law mandating commercial websites and online services to display a privacy policy, extends its reach beyond California. Any person or company operating websites that collect Personally Identifiable Information from California consumers is required to conspicuously post a privacy policy stating the details of the information collected and its disclosure practices. For more information, visit: California Online Privacy Protection Act

Our Commitments Under CalOPPA: To comply with CalOPPA, we adhere to the following:

1. Users can visit our app anonymously.
2. We will add a link to this privacy policy on our home page or, at a minimum, on the first significant page after entering our website.
3. Our Privacy Policy link includes the word 'Privacy' and is easily accessible on the specified page.

Notification of Privacy Policy Changes:

If any changes are made to this privacy policy, users will be promptly notified through our Privacy Policy page.

Managing Personal Information:

Users have the option to change their personal information on ther app adn they also request by contacting us via email.

Do Not Track Signals and Third-Party Behavioral Tracking:

Respecting user privacy is paramount to us. Therefore, we honor Do Not Track (DNT) signals. We do not track, plant cookies, or utilize advertising when a DNT browser mechanism is in place.

COPPA (Children Online Privacy Protection Act):

To comply with COPPA, the Children's Online Privacy Protection Act, we do not specifically market to children under the age of 13 years old.

Fair Information Practices Principles:

At our company, we recognize the importance of the Fair Information Practices Principles, which are foundational to privacy laws in the United States and have influenced global data protection regulations. Understanding and implementing these principles are vital to complying with laws that safeguard personal information.

Responsive Action in Case of Data Breach:

In the event of a data breach, we are committed to prompt action and will notify you via email within one business day. Safeguarding your information and maintaining data security is of utmost importance to us.

Individual Redress Principle:

We adhere to the Individual Redress Principle, which grants individuals the right to pursue legally enforceable rights against data collectors and processors who fail to comply with privacy laws. This principle ensures that individuals have the means to seek recourse through courts or government agencies for investigating and prosecuting non-compliance by data processors.

Disclaimer:

Users are welcome to download and use this mobile app for accessing tickets, browsing events, and other content on the Go2fete.com network. For additional information, please refer to our Terms of Use. (c) Go2fete.com. All rights reserved. Unauthorized usage or reproduction without permission from the owners is prohibited.

Tickets Terms of Purchase:

Go2fete.com is a third-party ticketing service. Please note that we do not operate these events and cannot control unforeseen circumstances that may occur during an event. It is important to carefully read and understand the following terms and conditions, as they form a binding contract between yourself and Go2fete.com. By agreeing to the Terms of Purchase and completing your transaction, you acknowledge and accept these terms. Additionally, purchasing tickets using PayPal checkout or Stripe indicates your agreement with our terms of purchase. For specific terms and refund policies of the event's producer, please contact them directly.

Refund Policy:

All sales are final, and we do not offer refunds, cancellations, credits, exchanges, or transfers after an order has been placed. Unforeseen circumstances beyond Go2fete.com's control will not be considered grounds for a refund. These circumstances include, but are not limited to, local or national weather conditions, natural disasters, waiting in lines, family and medical emergencies. Promoters, venue owners, security, and event staff have the right to refuse entry to any ticket holder without a refund, based on their discretion. This includes reasons such as disorderly behavior, intoxication, venue capacity, and breach of security restrictions. It is important to be aware that the venue and talent are subject to change. Amenities promised by promoters are not guaranteed by Go2fete.com and are not grounds for a refund. These amenities include, but are not limited to, VIP privileges, drink specials, gifts, express entry, special areas, and celebrity guests.

Canceled Events:

In the event of an event cancellation, you will receive a refund for the face value of the ticket. However, service fees, shipping charges, and other fees are non-refundable under any circumstances. If the service fee is not explicitly stated, it may be embedded into the ticket price. For inquiries regarding embedded service fees, please contact customer support through the "Contact Us" link at the bottom of the website and use our online message system.

Tickets purchased through our online system will be refunded by the event producer or our payment gateways, PayPal or Stripe. Tickets purchased at a retail outlet must be refunded at the respective retail outlet.

Postponed Events:

If an event is postponed, you may be eligible for a refund for the face value of the ticket. To request a refund, you must submit an e-mail inquiry within five business days of the originally scheduled event. Additionally, you must mail any hard tickets back to Go2fete.com or the event producer if PayPal checkout was used. The tickets must be received five days before the newly scheduled event to receive a refund; failure to do so will waive your right to a refund. Tickets purchased at a retail outlet must be refunded at the respective retail outlet.

Customer Inquiries:

All customer support is managed through the Go2fete.com online message system, except for events using PayPal checkout, where customer support and refunds are handled by the event producer. For customer inquiries, please use the "Contact Us" link at the bottom of the website and utilize our online message system to contact customer support. Regarding attended events, any inquiries must be made within five days following the event.

Print-at-Home:

Print-At-Home tickets must be presented at the event. To print your ticket, visit the "My Tickets" section on your profile page or use the email sent to you or the ticket buyer. Alternatively, you may present your Print-At-Home ticket via a smart phone by accessing your account's purchase history. Please note that duplicate tickets or QR Codes may be refused entry to the event.

Release of Liability

Go2fete.com is not affiliated with the events or event sponsors, and therefore, we do not assume responsibility for any losses or damages that may arise from your voluntary participation in the events, including claims for personal injury or damage to personal property, or any other claims related to negligence on the part of the events or event sponsors. By purchasing tickets through Go2fete.com, you hereby release and forever discharge Go2fete.com, along with its officers and agents, from any liability or claims for damages that may occur as a result of your attendance and participation at the events. Please note that the purchase of tickets and your participation in the events shall not be construed as an assumption on the part of Go2fete.com regarding responsibility, liability, or control of the events.